Optimized Behavioral Health Billing Services and Revenue Cycle Management (RCM)

Our expert team of behavioral health billing and claims management professionals has invaluable experience in implementing highly effective revenue cycle management (RCM) processes. Using technology customized to your specific needs and taking advantage of your existing electronic health records (EHR) and clearinghouse, we put systems in place that maximize your ability to obtain reimbursement.

Care-Focused Revenue Enhancement

In addition to behavioral health billing services, Perceptive Consultants  develops technologies that enable providers to better serve patients while also benefiting from the explicit and implicit financial incentives created by value-based care initiatives.

For example: Did you know that electronic behavioral health screenings are reimbursed at a higher rate than the paper-based version? This has created significant financial opportunity as private and government payers realize the importance of monitoring, tracking, and measuring behavioral health and care-plan progress.

Revenue Cycle Management

Perceptive Consultants partners with our clients to identify and address issues in revenue cycle management (RCM). We handle all aspects of the revenue cycle identifying front-office opportunities for improvement, actively working rejections and denials, and performing all payment posting and reconciliation of accounts. We pride ourselves in maximizing payments without delays from rejections and denials. Perceptive Consultants provides trended analysis of all Key Performance Indicators (KPIs) to maximize transparency of your revenue cycle performance.

Revenue Cycle Management in Medical Billing (RCM) — How We Deliver Improved Results

Denied claims are costly, and the overhead associated with processing and follow-through to payment on these claims can border on the insurmountable. With Perceptive Consultants, healthcare providers see a reduction in the rate of errors and denials, improving productivity and efficiency while saving significant time and money. We have dedicated staff members whose primary focus is to follow-up on pending and in-process claims to ensure no dollar slips through the cracks. We catch and correct denials faster, improving and accelerating the pace of reimbursement for our clients.

Perceptive Consultants works directly with payers on our clients’ behalf, developing and strengthening relationships that enable us to resolve RCM issues and prevent them in the future more quickly.

We don’t consider a paid claim the bar for success—we monitor for underpayments and hidden opportunities that would deliver more accurate payment for the care our clients deliver.

We are also continuously mine the data from rejected and denied claims to gain insight into how our clients’ revenue cycle management efforts can be improved. We then share these insights with our clients along with trended Key Performance Indicators (KPIs) to implement the changes required to optimize reimbursement.

Trending results on a rolling 12-month view allows us to provide comparisons on performance both from a month-to-month perspective, as well as compared to the prior year. Understanding the changes and the cause for the change is important to our clients. This enables us to have collaborative discussions and clear communication about the items that are most impactful to their financials and overall revenue cycle management performance.

Perceptive Consultants serves those who serve others, and we’re proud to partner with organizations that selflessly and positively impact their communities every day. It’s true that your revenue cycle management encompasses many different aspects of healthcare, but for us the meaning is simple:

Delivering healthier revenues for a healthier mission.